State Farm® Insurance Agent Brody Jackson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Teresa Higgins
August 27, 2024
"Friendly and efficient. Sam was a pleasure to talk with and answered all my questions"
"Teresa, thank you for your kind words. We appreciate you taking time to leave us a review. Sam and our entire team love helping and answering any questions our customers may have. Thank you for choosing us for your insurance needs. "
Johnny Hughes
July 15, 2024
"Very professional and Friendly"
"Mr. Hughes, thank you for taking the time to provide us with a review. Our team loves seeing our clients share their experience. Thank you!"
nanny Miller
July 1, 2024
"Brody and the team at State Farm are the best around. When the tornado hit and destroyed houses Brody Jackson and Harmony Gilbert personally took food and water to their customers and neighbors."
"Thank you for your kind words. The aftermath of the tornados was and is a breathtaking scene to witness. Our team takes pride in doing what we can to help our customers and neighbors recover from these devastating events. Thank you for taking time to leave a review. "
Tina Smith
July 1, 2024
"I highly recommend the Brody Jackson State Farm Agency! They are just a phone call away for any question or help I need. I had questions about my renewal and couldn’t have asked for anyone to of been more helpful than Harmony was when answering all my questions! Such a great team to work with!!"
"Tina, thank you for your kind words. Our team loves to answer any questions our neighbors have. We are always a phone call away and even if the office is closed our customer care center or our State Farm Mobile App allows our customers to reach us 24/7. Thank you for taking the time to leave a review. "
Lesa Miller
July 1, 2024
"The team at Brody Jackson - State Farm was extremely helpful and focused on my benefit. Their customer service is the best, Harmony did a fantastic job, very helpful and professional."
"Lesa, thank you for your review. We are always here to help and will always do what is best for our customers. Thank you for taking time to leave us a review. "
Lisa Davis
June 9, 2024
"I've had great experiences with state farm. I've had a few insurance company's but state farm has taken care of me the best. I have my home and auto bundled together. Would highly recommend!"
"Lisa, we appreciate your kind words. Thank you choosing us to protect your home and auto. "
R T
May 11, 2024
"By far one of the worst agents i had."
"R T, I apologize for your bad experience. I would love the opportunity to speak with you to see what and where the issue may be. I would like to know what we can do to improve the experience for you and our next customer. Please call my office so we can get your name and look into any issues you may have had. "
Natalie Talley
April 30, 2024
"I just switched from Progressive to State Farm. Brody's office made the transition smooth and I like knowing they're just down the road. They ended up saving me a little over $125/mo with better coverage!"
"Thank you for the review Natalie! I’m glad we are saving you money and getting you better coverage. Thank you for choosing us!"
S
April 5, 2024
"Had Brody for six years and have watched as service dropped and prices rose. When the one of his agents said “If you need help finding another insurance company let us know maybe we can help you out. “ helpful as long as you pay and don’t have a claim."
"S, I’m so sorry to see your displeasure in our office. We appreciate your feedback and we would love the opportunity to look into your issue further. Please call our office so we can get your name and we can discuss and dive further into the issue. We can also sit down if you prefer. Let us know what time works best for you. "
jessie rocha
August 14, 2023
"They’re always kind and attentive. Brody and Brittany are my go to people always."
Beth Meadows
March 9, 2023
"I am so glad I decided to change insurance companies and come to State Farm. Anytime I call I am always greeted with the friendliest staff. Brittany has helped me, first when I had a chipped windshield (which was fixed within 24 hours of speaking to her) and then yesterday she helped me when I locked my keys in my car at work!! Would 100% recommend Brody Jackson and his staff to anyone!!!!"
Keiston Rogers
February 17, 2023
"I had to change my insurance to Statefarm! After my auto accident, (that I was insured by another company at the time.) I received a phone call from Brittany Geiger to check on me when she heard about it. She informed me to reach out if I had any insurance related questions that she was available. What great customer service especially not even being insured by them. She was very empathic and professional. They are very responsive and they all work hand and hand as a team. Communication there is on point. I know I've made the right move, it feels more like family then a client at an insurance agency!"
Wes Atkinson
January 21, 2023
"Fantastic office and wonderful staff. Samantha was so helpful with updating our homeowner’s insurance rates to make sure we’re covered for the full value of our home. A++"
David Mcdonald
November 26, 2022
"They have great people."
"Thank you for the 5-Stars David. You made our day! "
James Karnes
November 11, 2022
"Roadside assistance with State Farm is horrible. Twice we’ve tried using it. They send people with very limited car knowledge. Twice we’ve waited on wrecker service that never showed up. Last time we tried again next day and finally got one after waiting many hours. Drive said they just called him. Trying again and on second day again. I even told them who we wanted to use. I called the wrecker later and they said State Farm never called them. On second day again waiting and nobody showed up. Giving up now and getting my own tow and a different insurance company. Totally unreliable. Edit: upgraded the review to 4 stars for the agency. The review was mainly for State Farm's roadside assistance. The agent has been very good."
"Mr. Karnes, first I would like to apologize for your experience. This does not meet our expectations and is unacceptable. Your experience is not acceptable to our office and we have filed a complaint on your behalf with the third party company that manages our Roaside Assistance service. Thank you for bringing this to our attention. If you would like to discuss further please contact us, 256-998-5577. "
Rex Holt
August 4, 2022
"Brody and his team navigated a very complex accident (that wasn’t my fault) with unparalleled professionalism!!! Brittney won’t give up till the issue is resolved!!! I can’t think this team enough!!!"
"Thanks for sharing your experience as a Google review, Rex! Your kind words about Brittney and the rest of my team mean the world to my State Farm agency. We look forward to helping you with all of your insurance needs in the future! -Brody"
Julie Calderon
August 2, 2022
"Our son was in a bad car accident which totaled his car. It was such a stressful and emotional time for him and my whole family. Our agent Brittany Geiger and the whole Brody Jackson Team has gone above and beyond! They have all been so helpful in taking care of the claim, answer any and all questions, they make you feel like you and your family matter (like family). In addition, the State Farms Claims department has been equally as amazing. Accidents whether big or small are not fun for sure, but if myself or family are ever unfortunate to have another accident, I will be happy knowing we have such an amazing team of people here to help us, when you need them the most. Honestly with all my heart I want to say the biggest Thank You to Brittany, Brody Jackson Team, and State Farm Claims Departments."
"My State Farm team and I truly thank you for your review, Mary! Whether you step in or call my insurance agency, you can always expect kindness. We look forward to helping you in the future. -Brody"
Mary Jaynes
July 30, 2022
"Very nice and polite"
"My State Farm team and I truly thank you for your review, Mary! When you step into my insurance agency, you can always expect kindness. We look forward to helping you in the future. -Brody"
Jessica
May 5, 2022
"Top notch agency! Extremely helpful, attentive, and customer service oriented. Glad I made the switch to this agency a few years back and will continue to refer others! Their commitment to staying engaged with customers does not go unnoticed!"
"Thank you for your review, Jessica! We really appreciate the time you put aside to leave my State Farm office a 5-star review. Your kind words really are the best way for others to judge what kind of insurance business we run! Looking forward to helping you with all of your insurance needs, Jessica. -Brody"
sharon gifford
April 26, 2022
"Wonderful people"
"Hi Sharon – That’s very kind of you to say! We appreciate the time taken out of your day to leave my State Farm agency a 5-star review. Thanks for your business! -Brody"
Wess Cozelos (Wesstopher)
April 10, 2022
"Great agent that actually cares about his customers"
"Thank you for your kind words, Wess! We appreciate your review and look forward to helping you with all of your insurance needs in the future. -Brody"
Tristie Downs
November 4, 2021
"Would 100% reccomend. We spoke with Rachel & she was very attentive and friendly. The process for adding a policy was super easy and was alot more budget friendly compared to our previous insurance."
"Tristie, thank you for your review and kind words. We are so glad you chose us for your office and remember we have a great referral program. Let us know if you need more information."
Jim Farej
August 17, 2021
"I have heard some great things about Brody and when I met him I see why. I recently transferred my account to Brody and look forward to him being my go-to for my insurance needs"
Mallory Kendall
May 13, 2021
"Go see Brittany Geiger for a quote. She's awesome and super helpful!!"
Shawn Flanagan
May 4, 2021
"I always have a very nice experience with StateFarm. I’ve had many questions that Rachel does not mind answering. She is very understanding. She has helped me with my many policies I have with them. Also, I love being able to stop by in the office located in athens. It’s always nice and clean. I recommend StateFarm to all my close family members and niece that is learning to drive."